Privacy Policy and Terms and Conditions

This Privacy Policy governs the manner in which Smarthire Screening Services India Private Limited, collects, uses, maintains and discloses information collected from users (each, a “User”) of the orders.Indiasmarthire.in website (“Site”). This privacy policy applies to the Site and all products and services offered by Smarthire Screening Services India Private Limited.

Our postal address is: FE-1, Collative, Global Foyer, White House NBCC Plaza, Puship Vihar, Sector 5, Saket, New Delhi, Delhi 110017. We can be reached via email ‘[email protected]’ or you can reach us by telephone at +91 9319094644, +91 9319094640. 

We at Smarthire Screening Services India Private Limited, respect the privacy of our website visitors, newsletter subscribers, customers, contacts, those who answer our surveys, and those who fill out our questionnaires.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, PAN number, etc.

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site related activities.

Personal Information Disclosure – India or Overseas

Personal information submitted to Smarthire Screening Services India Private Limited, for a background screening investigation may, at times, be transferred outside of the India to perform the background investigation. All personal information will be transmitted and stored in accordance with the terms of this Privacy Policy.

Non-personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information

Smarthire Screening Services India Private Limited, Inc. collects and uses Users personal information for the following purposes:

  • To improve customer service- Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience- We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site- We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions- We may use the information, users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails- The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

Security Standards:

We use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. This means that all information that you submit is secure. Credit card information transmission is secure and protected by a Secure Socket Layer (SSL) Encryption stored in a secure facility in compliance with all industry standards. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to This Privacy Policy

Smarthire Screening Services India Private Limited, has the discretion to update this privacy policy at any time. When we do revise the updated date at the bottom of this page, we will not send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Smarthire Screening Services India Private Limited, Data Privacy Framework Privacy Policy

Introduction

Smarthire Screening Services India Private Limited, (the “Company”) combines the latest Internet technologies with an experienced, professional staff to deliver a proven resource to hundreds of clients across a variety of industries. Processing large numbers of reports daily, the Company offers a variety of background screening packages for businesses of any size. Protecting consumer privacy is important to Smarthire Screening Services India Private Limited. The consent of the candidate(the person whose  Background Verification is to be done) is taken prior to starting the Background Verification process. The Company complies with all the rules and regulations that govern the matters related to privacy of personal information and the background verification in India. Some of these are: 

1. The Information Technology Act, 2000 and amendments:  

    An Act to provide legal recognition for transactions carried out by means of electronic data interchange and other means of electronic communication, commonly referred to as ―electronic commerce‖, which involve the use of alternatives to paper-based methods of communication and storage of information, to facilitate electronic filing of documents with the Government agencies and further to amend the Indian Penal Code, the Indian Evidence Act, 1872, the Banker’s Books Evidence Act, 1891 and the Reserve Bank of India Act, 1934 and for matters connected therewith or incidental thereto. 

    2. The Credit Information Companies (Regulation) Act, 2005 

      The Credit Information Companies (Regulation) Act, 2005 (CICRA), is a legislation enacted by the Government of India to regulate the actions of credit information companies in India (“CIC’s”) in India and to facilitate efficient distribution of credit as well as for matters connected to the same. 

      Currently, there are four CICs licensed by the Reserve Bank of India — Credit Information Bureau (India) Ltd (CIBIL), Equifax Credit Information Services Pvt Ltd, Experian Credit Information Company of India Pvt Ltd and CRIF High Mark Credit Information Services Pvt Ltd. 

      More entities will become eligible to tap into information with Credit Information Companies (CICs), going by the eligibility criteria prescribed by the Reserve Bank of India for entities to be categorised as specified users of CICs. 

      Besides, the governing statute of the Statutory Corporation or Memorandum of Association of the Company, as the case may be, should allow the business/activity of processing of information for the support or benefit of credit institutions. 

      3. Sensitive Personal Data or information  Rules, 2011 

        In adherence to data protection provisions under the IT Act, the Central Government has enacted the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011 (hereinafter, “The SPDI Rules”). The SPDI Rules are applicable only to body corporates and individuals acting on behalf of body corporates. The SPDI Rules encompasses provisions to regulate: 

        a. Processing of Personal Data/Information and/or Sensitive Personal Data/Information 

        b. Prescribing security practices and procedures for handling Personal Data/Information and/or Sensitive Personal Data/Information. 

        The SPDI Rules protect natural persons residing in India. Therefore, the collection of information/data of a firm, partnership, trust, company, LLP, etc. will not attract data protection requirements under the SPDI Rules. 

        The IT Act and the SPDI Rules are only applicable to information and data collected in cyberspace and have no application on information and data collected through offline/physical modes. 

        APPLICABILITY 

        •  If a body corporate is located in India: SPDI Rules are applicable. 
        •  If a body corporate is located outside of India: SPDI Rules are applicable only if the body corporate has a computer, computer system or computer network located in India. 

         Data categorisation under SPDI Rules 

        The SPDI Rules define Personal Information as “any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.https://tsaaro.com/blogs/it-act-spdi-rules-data-protection-regime-of-india/” 

        Further, Sensitive Personal Data or Information has been defined as personal information which consists of information relating to: 

        a. Password 

        b. Financial information 

        c. Physical, physiological and mental health conditions 

        d. Sexual orientation 

        e. Medical records and history 

        f. Biometric information 

        ( Publicly available information is exempted) 

        This privacy policy outlines our general policy and practices for implementing the Principles, including the type of information we gather, how we use it and the notice and choice affected individuals have regarding our use of and their ability to correct that information. This privacy policy applies to all personal information received by the Company whether in electronic, paper or verbal format. 

        In case of any dispute with SmartHire Screening Services India Private Limited, a company incorporated in India, the place of jurisdiction will be New Delhi, India. 

        Amendments 

        This privacy policy may be amended from time to time accordingly with the amendments in laws and other factors. We will post any revised policy on this website. 

        Information Subject to Other Policies 

        The Company is committed to following the Principles for all Personal Information within the scope of the Data Privacy Framework. However, certain information is subject to policies of the Company that may differ in some respects from the general policies set forth in this privacy policy.